Medical Director, Urgent Care

Locations: 

3100 Telegraph Ave, Oakland, CA 94506

2500 Milvia Street Berkeley, CA 94704

20101 Lake Chabot Road Castro Valley, CA 94596

4053 Lone Tree Way Floor 1, Antioch, CA 94509

12 Camino Encinas Orinda CA 94563

Sutter East Bay Medical Group (SEBMG) 1.0 FTE (0.4 Administrative / 0.6 Clinical)

Opportunity Overview

Sutter East Bay Medical Group is seeking a physician leader to serve as Medical Director of Urgent Care. This role combines clinical practice with leadership responsibilities, providing oversight of physician and advanced practice clinician performance, operational excellence, quality initiatives, workforce engagement, and strategic growth across the Urgent Care service line.

The Medical Director will partner closely with operational leaders, foundation dyads, and medical group leadership to advance high-quality, patient-centered care while fostering a collaborative and inclusive culture for clinicians and staff.

Key Responsibilities

Clinical Leadership

• Provide clinical guidance and support to physicians and APCs.
• Promote evidence-based care, patient safety, and quality outcomes.
• Address patient experience concerns and support service recovery efforts.
• Foster a culture of teamwork, professionalism, accountability, and respect.
• Uphold SEBMG values, physician compact expectations, and Sutter's Code of Conduct.

Operational Excellence

• Lead the development, implementation, and optimization of clinical workflows.
• Partner with operational and Foundation leaders to improve efficiency and patient access.
• Communicate workflow changes, best practices, and departmental updates.
• Collaborate across service lines, including Primary Care and Women's Health, on shared patient care initiatives.
• Participate in departmental leadership meetings and urgent clinical issue escalation as needed.

Physician Engagement & Scheduling

• Support departmental scheduling in collaboration with the Associate Medical Director.
• Assist with provider staffing, schedule optimization, shift coverage, and QGenda oversight.
• Promote fairness, transparency, and accountability in scheduling practices.
• Support payroll, coverage, and compensation-related matters.

Recruitment & Retention

• Partner closely with Physician Recruitment to attract and hire high-quality clinicians.
• Conduct candidate interviews and participate in physician selection decisions.
• Support onboarding, mentorship, professional development, and retention initiatives.

Leadership Development

• Mentor and support the Associate Medical Director.
• Participate in succession planning and leadership development efforts.
• Complete performance evaluations and provide coaching when needed.

Strategic Growth

• Collaborate with group and Foundation leadership to improve access, productivity, patient experience, and financial performance.
• Support growth initiatives that enhance Urgent Care services throughout the East Bay region

• Board Certified or Board Eligible in Family Medicine, Internal Medicine, or Emergency Medicine
• Active and unrestricted California Medical License
• Current DEA registration prior to employment
• Demonstrated leadership, collaboration, and communication skills
• Previous medical leadership experience preferred

• Competitive compensation package, including leadership compensation and productivity incentives
• Shareholder eligibility after two years
• Comprehensive medical, dental, and vision coverage
• 401(k), pension, and retirement contributions
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Malpractice and tail coverage
• Signing bonus and relocation assistance, where applicable
• Generous paid time off and CME benefits

Founded in 2005, Sutter East Bay Medical Group (SEBMG) is a rapidly growing multi-specialty medical group whose physicians and advanced practice clinicians work in more than ten care centers and four hospitals in the San Francisco East Bay Area. Sutter East Bay Medical Group is affiliated with the Sutter East Bay Medical Foundation (SEBMF), a not-for-profit health care organization providing operational and administrative support to our medical group. The foundation provides the latest technology and clinical support, allowing clinicians to focus on delivering exceptional patient care. SEBMG includes 500+ clinicians in more than twenty specialties and is dedicated to providing exemplary health care to the communities we serve.

Oakland's landscape is a picturesque mix of lovely hillside neighborhoods; exciting and diverse architecture; a bustling waterfront; two shimmering lakes; 19 miles of shoreline along the San Francisco Bay; unparalleled Bay views; and more parks and open space per capita than any other city in the Bay Area. Everyone loves our year-round vacation weather with temperatures in the gentle 50's and 60's in the winter and spring, and 70's throughout summer and fall. A city on the move, Oakland has emerged as a major economic force in the region. Long a center for international trade, the Port of Oakland is the nation's fourth busiest container port in the Bay Area. The Oakland International Airport is served by 12 major domestic and international airlines. Getting around is easy by train, automobile, BART, bus and ferry. The arts are alive in Oakland. Oakland has one of the largest visual and performing arts communities on the West Coast, and the arts are celebrated on every level here, from acclaimed symphony and ballet to museums, galleries, and small arts organizations. Oakland is just 3 hours from the Sierra Nevada Mountains, and hours’ drive to the Napa Valley wine country. The BART metro system makes it easy to get around without a car.

* It is the policy of the Sutter East Bay Medical Group (SEBMG) to provide equal employment for all qualified individuals; to prohibit discrimination in employment because of race, color, creed, religion, marital status, sex, sexual orientation, gender identity or expression, ancestry, national origin, age, medical condition, disability or status as a veteran or a disabled veteran. We promote the full realization of equal employment opportunities through a positive continuing program within our service area. Equal employment opportunities apply to every aspect of SEBMG’s employment policies and practices.